Terms and Conditions

Subject

a) This website is an e-shop for the sale of items via the Internet (hereinafter referred to as the "e-shop") of the company under the name ’’Botanic Art IKE (PC)", based in Athens, at 3, Antitorpilikou Velous Str., Zip Code 10447, Vat no. 801241667,General Electronic Commercial Registry (G.E.MI.) Number 152500802000, tel.: 00302111900601 , fax: 00302103251927, e-mail: info@thousand-olives.com , (hereinafter referred to as the "Company").

b) This section outlines the terms of use of the e-shop.

c) Any agreement entered into through the e-shop shall be governed by the public policy mandatory provisions of the Law and the terms hereof as well as those agreed in writing between the Company and the user. Oral or other terms shall not apply.

d) Any user who contacts the e-shop and / or makes use of its relevant services shall be considered to be in agreement with the application of the terms hereof , and accepts them unreservedly as a whole. A user who does not agree/disagrees with all or part of the terms shall not use the e-shop and make any transaction with it. In the event of a continuation of use, the application of all the terms shall in no case be affected by any disagreement on part of the user.

e) Prices are in € or £, according to the country and include VAT.

Obligations - Rights - Liability

a) The e-shop shall be solely liable for its content and it is not liable in any case for any content provided by third parties. In particular, the e-shop contains links or third party websites. These websites are controlled and managed exclusively by third parties and not by the Company, therefore no liability shall be arising from any use by the user or the information, services and products contained therein. You should address to the third party managers who are solely liable for any information, problem or anything that results from the use of such links and websites.

b) The Company does not declare in any way that the content and any information contained on this server is suitable for any purpose. Any information, image, document, etc. is provided "as is" without any warranty of any kind and form.

c) The user declares unreservedly that by using the e-shop, he / she automatically assumes any liability and accepts that the Company can not guarantee that there will be no interruptions or errors during the use, including content errors.

d) The illustrations, photos and any listed properties and characteristics of the items as well as their availability are indicative. Every user has the ability to examine the items in their physical form as they are displayed in Retail Stores. The user can confirm the availability of any item at the stores. Items marked "E-SHOP ONLY" are only sold by the e-shop and not in the stores.

e) Special offers of the e-shop are marked accordingly.

f) The Company has no liability for any misuse of the e-shop by the user, who must pay due attention to his/her transactions and the transfer of his/her data. The user shall be solely liable for any errors and data he/she transmits, as the Company does not correct or interfere with them.

g) The user of the e-shop is prohibited to collect and/or process and use any information that has come to his/her knowledge, including the translation, contrary to the law, morality, good faith and fairness. In addition, the user is also solely liable for any breath, both to the Company, as well as third parties, while the company and its addressees are expressly exempt from any liability.

Indicatively, the user is prohibited to:

1. Send, publish, send by e-mail or otherwise transmit any content that is illegal for any reason, causes unlawful insult and harm to the Company or to any third party, either infringes the confidentiality or discloses confidential information of any person;

2. Send, publish, send by e-mail or otherwise transmit any content that causes moral, social etc. damages to users.

3. Send, publish, send by e-mail or otherwise transmit any content for which users do not have the right to transmit under the law or contracts in force (such as inside information, proprietary and confidential information acquired or disclosed as part of a employment relations or covered by confidentiality agreements);

4. Send, publish, send by e-mail, or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties of any kind

5. Send, publish, send by e-mail, or otherwise transmit any material containing software viruses or any other codes, files or programs designed to interrupt, damage, destroy or operate any computer software or hardware;

6. Deliberately or unintentionally violate applicable laws or regulations;

7. Harass third parties in any way

8. Collect or storage personal data about other users.

In the event that the Company discovers such an infringement it has the right to terminate its services immediately, without notice and without any other right, to exercise any legitimate right and to claim compensation for any positive or consequential damages or non-material damage.

e) Despite the Company's effort for the proper operation of the e-shop and the service of the user, it shall not bear any liability arising from any inability to provide support services.

f) The user declares that he / she is capable of legal action. The term “user” includes any person who in any way enters and / or uses the e-shop, any person charged by law or by a Judicial Decision under the supervision of a third party, the persons added by the user and any individual using the User's details. In any case of connection and / or use of the e-shop with the user's information, even by third persons, he / she accepts that he / she is personally and financially liable for any use of the e-shop.

Commercial, Industrial And Intellectual Property

All content of the e-shop is protected by Greek and international law, the commercial, industrial and intellectual property of the Company or third parties that have granted it the relevant rights. The use of the e-shop does not imply in any way any transfer or assignment of the relevant rights.

Registration - Personal Data

a) For the conclusion of a sales contract between the parties, the registration of the user in the e-shop is not necessary. However, during the process of ordering and purchasing items, the user must provide some obligatory data, namely: full name, full address and zip code, email address, telephone, credit or debit card details, order payment method. In addition, you may be asked for more specific information, such as shipment and delivery details, billing information, or product details of the order. The e-shop makes use of the information provided by the user during the electronic submission of the form so that the Company can communicate with him/her about (i) the delivery of the order, (ii) the confirmation and identification of the user and the order when deemed necessary.

b) In the e-shop there may be a registration form of the user, upon completion of which, in addition to the above necessary data, the user may also enter a "user name" and "password". Upon registration, the user's data will be stored so that for each subsequent use, the user will log in without requiring the re-sending of the above data. The user may ask at any time to delete or change the user name and / or password.

c) The presentation of the above personal data on behalf of the user implies the user's consent that such data be used by the Company for the reasons mentioned above as well as for the sending of promotional material or offers. The e-shop and the Company shall not be entitled to make any other use unless permitted by law or when required by law or by a Judicial Decision.

d) The e-shop has the ability to use Cookies to facilitate its services and operations. Cookies are small files (text files), which are sent and stored on a user's computer, allowing sites like the e-shop, operate smoothly and without bugs, collect user's history of visits, recognize frequent users, facilitate their access to it, and collect data to improve the content of the website. Cookies do not cause harm to users' computers and files stored there. The e-shop uses cookies to provide the user with information and to process orders. Cookies are necessary in order for the website to work properly and seamlessly and therefore the user consents to their creation and use.

Conclusion of sales contract

a) Orders shall be made in writing via the e-shop website by completing and sending the relevant form. The conclusion of the contract between the user and the Company shall take place at the moment the user receives the relevant information for the completion of the order. Other notifications about the order shall be sent by e-mail to the contact email that the user has provided in the relevant form.

b) After the conclusion of the contract, the Company shall check the availability of the items ordered. If the availability or delivery time differs from the one posted on the web page, the user will receive an update.

c) Upon completion of the order, the user agrees that he / she is aware of the following:

i. For the use and conclusion of the contract via the e-shop, the user shall not be charged by the Company.

ii. The price of items purchased through the e-shop may differ from their purchase price at the retail stores.

iii. The sales contract, in addition to what is defined herein, shall be governed by the provisions of Art. 513 of the Civil Code and the Law in general. The terms hereof prevail, to the extent that they are not contrary to the public policy rules.

iv. The images of the items and their characteristics are indicative. If the user wishes to receive more information, he / she has to contact the company.

v. The product warranty is two years, subject to the use, storage, etc. by the User or his customers, is carried out in a manner appropriate to the products and materials. Please note that the products contain wood, canvas, silver (depending on their kind), paints and varnishes as essential materials.

vi. The dimensions that are listed may differ up to +-10%.

Issuance and delivery of purchase documents - Payment of a market value

a) User billing shall be done either with a retail receipt or with an invoice, at the user's choice. In any case, the documents shall be delivered to the user together with the delivery of the item.

b) The method and time of payment will be indicated on the e-shop's website during the order process by the user. Third party charges (commission of Banks, shipping costs, etc.) are set by third parties, shall be borne by the user and paid according to the terms of third parties. The Company has no liability for such charges.

Delivery - transfer of ownership and passing of risk

a) The items shall be shipped from the Company to the place the user will indicate on the order form. The shipping costs shall be borne by the user.

b) The Company shall not be accountable for any delays in the execution of the contract and the delivery of the items in cases of third party liability or force majeure.

c) Ownership of the items shall be transferred after full payment. The risk of loss or damage of the items shall be borne by the user as soon as they are received.

Returns policy

You may cancel or return your order (in part or whole) within 20 days from shipping without providing any justification. The returned product must be unopened, in its package and in immaculate resalable condition. In any case of return please contact customer service at info@thousand-olives.com or call us at +30 2111900601 in order to get relevant instructions and return number and follow the necessary procedure.

Once the returned product is inspected and verified for its proper condition, you will be reimbursed in the same way as you paid for your order. Returns are applicable for products received in a good condition. Products must be presented in their original packaging without having been used, along with the gifts sent with the order, if applicable. Shipping costs incurred for product returns will not be refunded. In case of company fault original shipping fees and return shipping fees will be refunded.

Other terms

a) The use of the e-shop and any contract concluded through it shall be governed by Greek law. Any dispute arising out of or in connection with the present and the use of the e-shop is the exclusive jurisdiction of the Courts of Athens.

b) Any invalidity of a specific term (s) hereof shall not affect other terms that have full effect.

c) The above terms constitute the full agreement with the Company, which reserves the right to modify, renew, or delete all terms herein without any notice. The amendment or renewal will be effective as soon as the present text is updated for any change and posted on the e-shop website.